Inconceivable! Your PIP Should Actually Improve Performance
There is something we need to talk about when it comes to performance improvement plans. When many companies put an employee on a PIP, everyone involved already knows what it…
Why You Shouldn’t Try to Hit Your Goals in ‘26
t’s that time of year again. All of the prior year’s successes, failures, wins, and losses are all wiped to zero. All reset, everybody starts anew. Yet this upcoming year,…
Diversifying Referral Sources to Protect Revenue and Increase Lifetime Value
The Risk of Relying on a Single Referral Source Many behavioral health organizations operate with a dangerously narrow funnel for new admissions. Whether it’s a few key interventionists, a trusted…
Why Your BD Reps Need to Utilize Your CRM
A well-implemented Customer Relationship Management (CRM) system is the backbone of any high-performing business development (BD) team. Yet, many addiction treatment providers struggle with BD reps not fully utilizing their…
How to Build Strategic Referral Relationships as a New Addiction Treatment Provider
Building a successful addiction treatment facility requires more than just effective marketing and admissions strategies. One of the most critical components of long-term success is establishing strong referral relationships. These…
7 Things To Get The Most Out of Your Conference Attendance
Fresh off the heels of BHASE 25, it’s time to reflect on how to maximize every conference experience. Whether you’re an industry veteran or attending for the first time, conferences…
5 Tips to Help Business Development Reps Always Progress
As the founder of Growth Sherpa Consulting, I’ve spent years helping behavioral health organizations grow their patient base and strengthen their referral pipelines. One of the most critical components of…
The Overlooked Importance of Quality Admissions in Business Development
In the field of substance use disorders and behavioral health, business development representatives (BDRs) play a crucial role in driving referrals and admissions into treatment centers. However, one area that…
Navigating the Future in Behavioral Health Business Development
As we move forward in the dynamic landscape of behavioral health, the need for effective navigation strategies has never been more critical. The field is continually evolving due to shifting…
The Importance of Accountability in Business Development
Accountability is a cornerstone of effective business development, yet it is often overlooked in many organizations, including those in the behavioral health sector. In my experience, fostering a culture of…