Skills-Based Call Routing for Admissions Centers in Behavioral Healthcare: Enhancing Efficiency and Lead Conversion

In the behavioral healthcare industry, the admissions process is critical in shaping a potential client's journey toward recovery. The first interaction a prospective client or their family has with an…

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Length of Stay and Treatment Outcomes: Why They Matter in Behavioral Healthcare

The length of stay (LOS) in treatment is a critical metric in behavioral healthcare, as it directly influences treatment outcomes, operational efficiency, and financial sustainability. For addiction treatment providers, balancing…

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