Skills-Based Call Routing for Admissions Centers in Behavioral Healthcare: Enhancing Efficiency and Lead Conversion

In the behavioral healthcare industry, the admissions process is critical in shaping a potential client's journey toward recovery. The first interaction a prospective client or their family has with an…

Continue ReadingSkills-Based Call Routing for Admissions Centers in Behavioral Healthcare: Enhancing Efficiency and Lead Conversion

How Building a Referral Account Management Team Can Enhance Business Development and Referral Relationships in Behavioral Health

Referral relationships are essential to the success of behavioral health and addiction treatment facilities. While digital marketing, patient acquisition, and branding can help attract leads, building a strong network of…

Continue ReadingHow Building a Referral Account Management Team Can Enhance Business Development and Referral Relationships in Behavioral Health